Terms and Conditions

Blue Wren Psychology Terms & Conditions

Please take the time to read these terms and conditions. By using the Services and Website of Blue Wren Psychology, you are agreeing to these terms and conditions. If you purchase services through Blue Wren Psychology, there may be additional terms and conditions relating to the services via a personalised service agreement as agreed and signed by all parties. Please make sure you agree with these terms and conditions, which you will be directed to read prior to the provision of services by Blue Wren Psychology.

Definitions

Report means any written documents, letters, reports or emails prepared and provided by Blue Wren Psychology.

Services / Supports means the services offered and provided by Blue Wren Psychology as shown on the website, or any other service agreements as signed and agreed.

Website means the website: https://bluewrenpsychology.com.au

We / Us means Blue Wren Psychology and any subsidiaries, affiliates, employees, officers, agents or assigns.

Accuracy of Content

We have taken proper care and precautions to ensure that the information we provide on this Website is accurate.  However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this Website or Services or on any linked site.

The information contained on this Website should not take the place of professional and legal advice. 

Use

The Website is made available for your use on your acceptance and compliance with these terms and conditions.  By using this Website, you are agreeing to these terms and conditions.

You agree that you will use this Website in accordance with all applicable local, state, national and international laws, rules and regulations.

You agree that you will not use, nor will you allow or authorise any third party to use, the Website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or obscene way or in any other inappropriate way or in a way which conflicts with the Website.

If you contribute to our forum (if any) or make any public comments on this Website which are, in our opinion, unlawful, defamatory, harassing, abusive, fraudulent or obscene or in any other way inappropriate or which conflict with the Website offered, then we may at our discretion, refuse to publish such comments and/or remove them from the Website.

We reserve the right to refuse or terminate service to anyone at any time with prior notice and reason.

Indemnification for loss or damage

You agree to indemnify Us and hold Us harmless from and against any and all liabilities or expenses arising from or in any way related to your use of this Website or information offered on this Website, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitor’s fees of every kind and nature incurred by you or any third parties through you.

Intellectual property and copyrights

We hold the copyright to the content of this Website, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts and databases contained on the Website or in connection with the Services. You must not use or replicate our copyright material other than as permitted by law.  Specifically, you must not use or replicate our copyright material for commercial purposes unless expressly agreed to by Us, in which case we may require you to sign a License Agreement. 

If you wish to use content, images or other of our intellectual property, you should submit your request to us at the following email address: kindness@bluewrenpsychology.com.au

 

Trademarks

The trademarks and logos contained on this Website are trademarks of Blue Wren Psychology. Use of these trademarks is strictly prohibited except with Our prior written consent.

Links to external websites

This Website may contain links that direct you outside of this Website.  These links are provided for your convenience and are not an express or implied indication that we endorse or approve of the linked Website, its contents or any associated website, product or service.  We accept no liability for loss or damage arising out of or in connection to your use of these sites.  You may link to our articles or home page.  However, you should not provide a link which suggests any association, approval or endorsement on our part in respect to your website, unless we have expressly agreed in writing.  We may withdraw our consent to you linking to our site at any time by notice to you.

Limitation of Liability

We take no responsibility for the accuracy of any of the content or statements contained in this Website or in relation to our Services.  Statements made are by way of general comment only and you should satisfy yourself as to their accuracy.  Further, all of Our Services are provided without a warranty with the exception of any warranties provided by law.  We are not liable for any damages whatsoever, incurred as a result of or relating to the use of the Website or our Services.

Blue Wren Psychology holds current Certificate of Currency for Professional Indemnity and Public Liability insurance.

Information Collection

Use of information you have provided us with, or that we have collected and retained relating to your use of the Website, is governed by our Privacy Policy.  By using this Website and the Services associated with this Website, you are agreeing to the Privacy Policy.  To request a copy of the Privacy Policy and read more about why we collect personal information from you and how we use that information please contact Blue Wren Psychology via the contact details below.

Confidentiality

All personal information you give us will be dealt with in a confidential manner in accordance with Our Privacy Policy.  However, due to circumstances outside of our control, we cannot guarantee that all aspects of your use of this Website and distribution of personal information will be confidential due to the potential ability of third parties to intercept and access such information.

The services and supports provided by Blue Wren Psychology, may also be subject to personalised services agreements as agreed and signed by all parties including the Participant and Provider, outlining further terms and conditions about how the supports will be delivered.

The services and supports provided by Blue Wren Psychology adhere and agree to:

• communicate openly and honestly in a timely manner
• treat the Participant with courtesy and respect
• listen to the Participant’s feedback and resolve problems quickly
• give the Participant a minimum of 24 hours’ notice to change a scheduled appointment
• give the Participant the required notice if the Provider needs to end the Service Agreement.
• protect the Participant’s privacy and confidential information and notify the Participant if the disclosure of personal information is required.
• provide supports in a manner consistent with all relevant.

The Participant receiving the services and supports provided by Blue Wren Psychology adhere and agree to:

• treat Us with courtesy and respect.
• talk to Us if the Participant has any concerns about the program being provided.
• give the Provider a minimum of 48 hours’ notice if the Participant cannot make a scheduled program; and if the notice is not provided by then, the Provider’s cancellation policy will apply (see cancellation policy below).
• give the Provider the required notice if the Participant needs to end the Program Agreement.

If the Participant wishes to give the Provider feedback, the Participant can discuss this with Blue Wren Psychology via the contact details provided below.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Victoria, Australia.  Any disputes concerning this website are to be resolved by the courts having jurisdiction in Victoria. We retain the right to bring proceedings against you for breach of these Terms and Conditions, in your country of residence or any other appropriate country or jurisdiction. 

Please contact us here if you have any questions